Refund Policy

Return Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Customercare@Giorgiovanti.com, you an also leave us a message on our socials and our team will start working on your refund immediately. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at Customercare@GiorgioVanti.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Size Exchange

Size Exchanges are applicable on purchases made within 15 days. The item returned should be in dispatch condition to be applicable 

Contact us on our Socials or call us during our working Hours and our team will guide you through the size exchange process. Please note that after confirmation of size from the customer the article is dispatched next working day. If there is any delay from the courier our team member will help you through the process until you receive the item requested. 

Refunds

Refund are only applicable on purchases made within 7 days
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Please note that there is no refund on Items bought during sale, neither article changes are allowed. Only size exchanges will be entertained on items bought during sale.